Microsoft Office 365
Support Services
Office 365 Support can be a large undertaking. More users mean there are more questions, requests, and issues. Office 365 consists of numerous work productivity tools which creates a multiplier effect. The technology complexity can grow as your company grows.
Our Office 365 Support Services
Dedicated Office 365 Support
Many companies need dedicated O365 support due to the inherent complexities of managing such a large platform. Our team of Office 365 experts can manage all aspects of Office 365 including:
- Licensing and User Management
- Security Setup and Monitoring
- Compliance Setup and Optimization
- SharePoint Online Support
- Microsoft Teams Support
- Power Apps Support
- Power Automate Support
Emergency Office 365 Support
Sometimes things don’t go as expected. We are always here to help. eSoftware Associates will work with you and your SLAs to get you back on track ASAP. Our emergency O365 support includes:
- Unlimited meetings with our team
- Working with your SLAs
- An entire team of experts here to help
- Deep understanding of all Office areas
- Documentation of what transpired
- Lessons learned
- Recommendations to mitigate in the future
Ad Hoc Office 365 Support
If you have an Office 365 support team already that is great! We often get requests for ad hoc O365 support questions. We support all Microsoft subject matters but often get asked about:
- Migrations
- Security
- Automation
- Audits
- Compliance
- Architecture
- Best practices
Optimize Your Enterprise Digital Environment With eSoftware Associates
Everyone needs a trusted partner to work with when using new technology or updating old. eSoftware Associates allows different businesses to upgrade their processes and systems. We support our clients based on their needs and are happy to discuss your needs to see if there is a good fit. Get in touch with us and let’s talk about how we can help support your Office 365 environment. Maximize productivity with the services and cloud solutions that eSoftware Associates can harness for your benefit.
How to Get Started with Support
Decide What Type of Support You Need
Typically support falls into one of the 3 categories above. Choose which one you fits your needs. Or if you need something different, let us know. We are always very flexible in getting you exactly what you need.
Determine When Support Needs to Start
We can typically start Office 365 Support the same day if needed. We can also work on a schedule to start anytime in the future.
Meet With Our Team
Once the paperwork is out of the way, you will meet with our team to go over what your exact needs are, how you engage with your users as well as how we can efficiently support your Office 365 needs.
Get Started with Premier Support
Finally, our team of US Office 365 consultant experts will meet and exceed your support needs. We can host meetings when you need them as well as provide any level of documentation you need for maximum transparency.
Related Services
Office 365 Consulting
Explore a full range of Office 365 consulting services, from security optimization and threat management to user and license management — and much more.
SharePoint Migration
Discover how we can manage every detail of your SharePoint migration, so you enjoy a smooth transition.
Power Apps
Need something more powerful than a basic SharePoint list? This is where Power Apps shines with customized solutions based on your specific needs.
Design & Architecture
One size doesn’t fit all. Our Office 365 specialists are available to assess your needs and determine whether SharePoint, Microsoft Teams, OneDrive, or another platform is the right fit for your business.
